How Women’s Balance Academy handles personal data.

Women’s Balance Academy is based in Switzerland and welcomes customers from around the world. This page explains what personal data we may collect, why we use it, and how you can contact us about your privacy rights.

Effective date: March 29, 2026Switzerland-basedGlobal access

Contact

Privacy requests and account questions

ceylan@womensbalanceacademy.com

Pregny-ChambesySwitzerland

Overview

A plain-language summary of how privacy works here.

We aim to keep data collection proportionate to what is needed to run the academy, deliver your programs, support your access, and communicate about your purchases and account.

What We Collect

The data we may collect

Account details such as your name, email address, password login credentials, and profile information you choose to share.
Purchase and access details such as memberships, programs, checkout email, program entitlements, and support history.
Technical usage data such as device, browser, approximate location, IP address, log data, and security events generated when you use the website or app.
Communications you send to us, including contact requests, support emails, and replies related to your programs, purchases, or account.

How We Use It

Why we process personal data

To create and manage your Women’s Balance Academy account.
To deliver memberships, cleanse access, digital program content, reminders, and purchase-related service emails.
To process payments securely through third-party payment providers.
To improve the academy experience, respond to support questions, maintain platform security, and comply with legal obligations.

Sharing

Who we may share it with

We share data only with service providers that help us operate the academy, such as hosting, authentication, payments, customer support, and email delivery providers.
Examples in our current setup may include providers such as Supabase for authentication and account data, Stripe for payments, and email delivery or SMTP services for access messages and reminders.
We may also disclose information if required by law, to protect the academy, or to prevent fraud, abuse, or security issues.

International Use

Switzerland-based, globally accessible

Women’s Balance Academy is based in Switzerland and is open to customers worldwide.
Because of that, your information may be processed in Switzerland and in other countries where our carefully selected service providers operate.
When we work internationally, we aim to use providers and safeguards that support Swiss data protection expectations and, where relevant, GDPR-style privacy protections.

Your Rights

Access, correction, deletion, and more

Depending on where you live and the law that applies, you may have rights to request access to your personal data, correction of inaccurate information, deletion, restriction, objection, or data portability.
You may also ask us about the providers we use, how long we keep data, or how to update or close your account.
To exercise a privacy request, please email us at ceylan@womensbalanceacademy.com.

Retention & Security

How long we keep data and how we protect it

We keep personal data only for as long as reasonably needed to operate your account, deliver purchases, maintain records, resolve disputes, and meet legal, accounting, or security obligations.
We use administrative, technical, and organizational measures designed to protect your data, but no online system can promise absolute security.
You are responsible for keeping your password confidential and for using a secure device and connection when accessing your account.

Questions

Need help with your data or account?

Email ceylan@womensbalanceacademy.com or visit the contact page. If you are using the academy from outside Switzerland, mandatory privacy rights that apply in your country may still protect you.